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Perze
Ababa Education
Certifications:
*For
Verification Purposes Brainbench Transcript ID#: 2889430 Technical
Summary Operating
Systems MS
Windows (2000 Professional, 2000 Server, 95, 98, NT Workstation 4.0, NT
Server 4.0), MS DOS (Windows 3.xx), Red Hat Linux 5.2 Application
Software MS
Office 97,2000 Suite, MS Exchange(4.0,5.0), MS Internet Explorer, Pretty
Good Privacy (PGP), Zip Utilities, Netscape Navigator, Netscape
Communicator, Eudora Pro, Lotus Smart Suite, Visio 5.0, Norton Utilities Language C++,
Visual Basic 6.0 Web
Developme HTML
3.2,4.0, Frontpage 9x,2000, Introductory DHTML, Introductory ASP ,
JavaScript, VB Script, Introductory Macromedia Flash 4.0 Experience For
Pinkerton Computer Consultants, Inc.,(PCCI)
1999
- Present ·
Merck
Pharmaceuticals, Inc.
West Point, PA o
As a Technical Support responsible for software and hardware
testing at the Field Technology Services (FTS) Vector Lab at Merck Co.,
Inc. This included installation, testing and monitoring in a controlled
environment based upon the standards of Merck, Co. Inc. Software testing
included MS Office templates (Word, Excel and Outlook) and Merck based
product CBT implementation. Made sure that when the tested software is
being deployed to the field, there would be a flawless migration and that
data integrity is being preserved. ·
Duties
included were Hardware/Software support and Quality Assurance at the FTS -
Operations Department at Merck Co., Inc.. Hardware responsibilities
included troubleshooting and replacing parts for IBM Laptop
models(mainly560 series and 600 series). Software support included,
troubleshooting software problems, installation of patches and refreshing
the respective machine images while preserving the integrity of the data.
·
Quality
Assurance role ensures that all the machines that are being re-deployed to
the field are being checked and double checked in accordance to Merck QA
standards and that all the problems pertaining as to why the machine came
in have been solved. ·
Assisted
in prepping up machines to be used in classes for training in various
areas in the United States. Ensured that these machines have the necessary
software for the training. Made sure that the said user can be validated
successfully through a SecureID authorization Software. ·
Briefserve.com
Philadelphia,
PA o
Assisted in updating of documents in the briefserve.com website. o
Wrote Briefserve Database Maintenance Configuration Tool(DBMCT), a
VB6 based program to work in conjunction with the Briefserve Database
maintenance program which encrypts and stores necessary data,i.e user id,
passwords, server name, database name, e-mail addresses, to the registry.
Modified the Briefserve Database Maintenance program to work in
conjunction with DBMCT. o
Assisted in doing research and implementation of cookies in the
Briefserve Website. ·
Childrens
Behavioral Health, Inc.
Philadelphia, PA o
Assisted in implementing test cases for Provider Repository, in a
team consisting three members, a Repository program built for Children’s
Behavioral Health(CBH). Test cases include, Quality Assurance testing and
program error troubleshooting, to verify and test the integrity of the
Program. ·
GMAC
Mortgage
Horsham, PA o
As a System Analyst, responsible for software analysis and creation
of test scripts for Y2K Compliance testing at the GMAC Mortgage Y2K Lab.
This included identification of the date functionalities of the software
and how it would affect the whole program when it is being tested on a Y2K
critical date. Software included Maximizer 5.0, Max Exchange 5.0, Report
Manager 3.1.1 and Winfiler 98. ·
Researched
the Internet for Y2K Compliance statements of the Following Software:
Serif Page Plus, Adobe Pagemaker, PC Access by MFM Communications
Software, Inc.,Maestro MLS-4 by MDM Services Division, Symantec PC
Anywhere, Adobe Photodeluxe and Corel Photo Paint.
Tested software for Y2K compliance testing in accordance to the
procedures of the certified test scripts at the Y2K laboratory. Software
included Maximizer 5.0, Max Exchange 5.0, Report Manager 3.1.1, Winfiler
98 and MAS-90. ·
Scanned
Access databases for Y2K critical date fields using OnMark 2000 scanning
utility. Identified which date field might be affected by the Y2K
rollover, specifically 2 digit year fields.
Assisted other System Analysts for the timely completion of their
test scripts. o
As a Technical Support at GMAC Mortgage served as part of the 5 man
Y2K Remediation Team assigned at the GMAC Mortgage, which is responsible
for remediation and re-imaging of over 1,000 Hewlett Packard (HP) and
Texas Instruments (TI) desktops/laptops called for by the GMAC/Pinkerton
Statement of Work. ·
Responsibilities
included the support of post and pre-remediation process, through a
12-hour helpdesk rotation covering all branches of GMAC and
troubleshooting Y2K related software and hardware problems, including
network printer connectivity, DNS resolution, e-mail connectivity, data
back-up and restore, terminal emulation connectivity(Extra 6.4, Tiny Term
3.3) ·
Interfacing
with the existing GMAC Network Support staff to assist with password and
ID resolution. ·
Upgraded
existing software for Y2K compliance in accordance to the standards
provided for by GMAC Mortgage. Upgraded
and configured software for Y2K compliance such as Extra 6.4, Tiny Term
3.3, McAffee 4.02, IomegaWare, HP JetAdmin, MS Internet Explorer 4.01.
Installed Y2K patches and Service Packs for MS Windows 95 and
Applications (MS Office Suite 97, MS Outlook 98, MS Internet Explorer
4.01). Removed and installed
corporate standard software such as MS Office (4.3, 95 Pro, 97), MS Plus,
NI Print, and Ghostscript® 5.02.
·
Upgraded
MS Exchange to MS Outlook and configured it accordingly for remote access
and e-mail connectivity. Gathered
all the necessary user data and network settings before re-imaging the
hard drive and restoring it back after the process.
·
Checked
for the correct settings for the modem’s COM port and IRQ to ensure the
smooth operation of the GMAC proprietary loan generator software Loansoft
Works™. Made sure that all
the applications that were newly installed on the machine were working
properly through a thorough Quality Assurance testing process. ·
In
House Projects for PCCI
Plymouth Meeting, PA o
Building/Rebuilding workstations, in accordance to the standards
and specifications of PCCI from the ground up in the Plymouth Meeting and
Bourse Building offices of PCCI, using Norton Ghost as the imaging
utility. o
Assisted in the troubleshooting, systems support for the
workstations and server backup in the Plymouth Meeting office of
PCCI. o
Y2K compliance testing and inventory of the NT servers and 95/NT
workstations of PCCI Plymouth Meeting, PA. Provided basic desktop support,
which includes memory upgrades, Hard Disk and NIC installation and
configuration, installation and upgrading of existing software being used
by the company (MS Office Suite, Anti-Virus utilities, etc.)
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